Installation FAQs

How do I ensure the Add-in is registered correctly if the installer is run as an administrator?

When the installer is run as an administrator, the Add-in may not appear in Excel for other user profiles. To register the Add-in for a specific user profile, follow these steps:

1. Open Excel with the user profile where the Add-in needs to be registered.
2. Go to File > Options > Add-ins.
3. In the Manage box, select COM Add-ins, and then click Go.
4. Click Add and navigate to the location of the Add-in file.
5. Select the Add-in and click OK.

This will ensure the Add-in is registered and available for the specific user profile.

How do I register the Add-in for multiple users on RDS and Citrix servers?

To register the Add-in for multiple users on RDS and Citrix servers, you can use the SetupCitrix.exe process as explained in the Install Excel Add-In for Terminal Services and Citrix . This ensures that the Add-in is available for all RDS and Citrix users on the server.