Skip to main content

Installation and Auto Upgrade for Platform

Installation

When running the Platform installer, users must note the following:

  • Install Spreadsheet Server for Platform to a user’s profile directory.
  • The default installation directory is the ProgramData\insightsoftware folder.
  • The silent installation switch (/USERS) allows you to initiate a silent install for the entered usernames. If omitted, it installs to the admin account installing Spreadsheet Server.

Auto Upgrade

Platform customers can upgrade Spreadsheet Server by responding to a window displaying the details of an available upgrade. Auto-upgrade simplifies the process of applying the latest release to resolve any existing issues and get the latest features in your application. This topic leads you through the process of performing this action.

Note: You must have admin rights to upgrade Spreadsheet Server.

  1. When Spreadsheet Server detects an available upgrade, the auto-upgrade notification displays the following information:

    • Installed version
    • Available version
    • Release notes
    • Online documentation
    • Previous versions

    • For 24.2.1 users, Sev1 bug fix notifications have been added.

     
  2. You can perform one of the following actions:

    • Click Download to perform the upgrade.
    • Click Close to ignore the upgrade.
    • Click the Explore other available versionslink to go through the previous versions.
  3. Select Check for Updates in the Spreadsheet Server ribbon, Application Configurator, or Query Designer to check for the latest version and upgrade the installed applications.

    - indicates that an update is available for the Spreadsheet Server version.
    - indicates that the Spreadsheet Server version is the latest.

Note: Save your work and close any open Spreadsheet Server application before upgrading, including Excel.

Was this article helpful?

We're sorry to hear that.

Powered by Zendesk